2023 Unwrapped

As 2023 wraps up, ResRequest reflects on a year of extraordinary experiences and achievements. With a mix of fun, challenges, and growth, we navigated through an unforgettable year, making lasting memories. This blog is a vibrant celebration of all we’ve accomplished and learned, embodying our journey through the past twelve months. Here’s to embracing the adventures that await in 2024 with the same enthusiasm and spirit!

Reservation Dashboards & Management

Analysing and measuring success is vital for businesses. While having access to abundant data is an opportunity, it can be challenging to find valuable insights. To effectively use the charts available in ResRequest, check out this blog.

Guest Surveys and Reputation Management

Understand and prioritise customer needs to improve satisfaction, retain and attract customers. Valuable feedback guides targeted improvements for exceptional experiences. Invest in customer satisfaction for a competitive edge and growth, with ResRequest and GuestRevu.

ResConnect Channel Manager

ResConnect can boost your revenue and brand by connecting you to Online Travel Agents (OTAs) and Specialist Agents in the African Tourism industry. Join ResConnect Partner Programme to expand your profile and increase revenue.

Accounting Integrations

ResRequest is the logical place from which to generate your official tax invoices because it contains all relevant pricing, tax, and customer data. You can integrate your ResRequest system into an accounting system to send invoices electronically from ResRequest.

Fiscalisation within ResRequest

Fiscalisation is designed for Tax Authorities to collect and record VAT transactions accurately. Recently there has been a wave of fiscal requirements for the online recording of VAT transactions. In this article, we explain fiscalisation and how it works in ResRequest.

Sell more beds by working with OTAs

Connect your rooms, rates, and availability from ResRequest to online travel platforms so you can sell Direct, via OTAs, and via Travel Agents. Connecting to these online travel platforms is valuable as they specialise in electronic marketing and selling your rooms.

Travel Trackers announce new release for ResInsite

ResInsite takes your ResRequest data and transforms it into pre-built tourism charts. Developed and supported by Travel Trackers, this application is ideal for business stakeholders who need to see business trends and make decisions that improve operations and increase revenues.

Professional services

In November we established our new Professional Services Department to meet a growing need for business-level consultation and address how ResRequest fits into your business processes.

tourism.today

tourism.today takes aggregated and anonymised data and plots booking trends in Africa. The data is extracted from participating technology systems and plotted on interactive charts to highlight travel patterns including what markets are opening and which source markets are the most active.

WETU – helping the travel industry sell better

If producing content-rich, interactive itineraries that inspire your guests to travel is key for you, WETU is your answer! WETU is the place to store and distribute your content for and to your travel partners, and it’s a quick way to get noticed. It only starts there, imagery and videos stored in WETU that are relevant to bookings are automatically added to your WETU itinerary, making your customer eager to convert. […]

How to engage with your guests on social media?

Did you know that 4.48 billion people use social media worldwide? So it’s fundamental to have a social media presence for your hotel because of the huge potential in this space.

Guests today not only use search engines but also troll social media to make informed decisions about their next vacation. […]

Increase your direct bookings with ResNova 3

Meet Bob, an extreme “hodophile” (One who loves to travel). After his most recent trip to Africa, enthralled by the beautiful landscapes and captivated by the majestic “Big 5”, he couldn’t help himself but trawl to your website to plan his next trip to Africa.

However, his booking experience has left a bitter taste in his mouth, after finding the process to be slow, and difficult to view on mobile – as a result Bob unfortunately decides to abandon his booking […]

Global Protocols: ‘Safe stamps’

COVID-19 has certainly made most of us navigate this world with much fear and trepidation. From the paranoia of going to the grocery store to even the anxiety of leaving our homes out of fear of somehow being exposed to COVID. The tourism industry was undoubtedly hit the hardest with travel restrictions placed upon most […]

4 ways to effectively work from home during the Coronavirus pandemic

The coronavirus (COVID-19) is ravaging the globe and causing panic amongst nations. Many industries and businesses are already feeling its impact and the tourism industry is devastatingly hit the hardest. The extent of this impact would depend on how long the pandemic lasts, and while it is human to feel anxious and fearful, it is […]

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