Entries by Jill

ResRequest’s Exciting Leadership Changes

Discover exciting leadership changes at ResRequest, as we embark on a new chapter with a strengthened team committed to delivering exceptional hospitality software solutions and customer experiences.

How to engage with your guests on social media?

Did you know that 4.48 billion people use social media worldwide? So it’s fundamental to have a social media presence for your hotel because of the huge potential in this space.

Guests today not only use search engines but also troll social media to make informed decisions about their next vacation. […]

Increase your direct bookings with ResNova 3

Meet Bob, an extreme “hodophile” (One who loves to travel). After his most recent trip to Africa, enthralled by the beautiful landscapes and captivated by the majestic “Big 5”, he couldn’t help himself but trawl to your website to plan his next trip to Africa.

However, his booking experience has left a bitter taste in his mouth, after finding the process to be slow, and difficult to view on mobile – as a result Bob unfortunately decides to abandon his booking […]

Bringing you a Contactless Guest Solution

Your guests are super excited about their holiday with you. Help them by giving them the option to check-in online, saving them time and queues when they arrive. Plus, our online check-in is a contactless way to source guest details and preferences, so you can plan the best welcome for them.  In this blog we’ll […]

what’s new in version 7.33?

We through with the first quarter of 2021 and plans to reboot tourism are well underway. We’ve worked hard during these times to make sure that when tourism does officially reboot, you and your team will be ready to welcome guests with open arms (or perhaps an elbow tap). Online Guest Checkin We know that […]

Benefits of using a Channel Manager

Working in a fast-paced industry like the tourism industry requires any good Hotel Manager to identify ways to increase revenue and maximise efficiency. Thankfully technology has provided many advantages for hoteliers, and none more so than channel management. So what’s the noise about channel management? What are its benefits? And how do you get started? […]

Global Protocols: ‘Safe stamps’

COVID-19 has certainly made most of us navigate this world with much fear and trepidation. From the paranoia of going to the grocery store to even the anxiety of leaving our homes out of fear of somehow being exposed to COVID. The tourism industry was undoubtedly hit the hardest with travel restrictions placed upon most […]

what’s new in version 7.30?

We hope that you and your loved ones are safe and well during this time. We’ve been in touch with many of you as you work through the operational impact of Covid-19 while making plans for your team to be safe and sound.  While most of us are still under lockdown due to COVID-19, we […]

FAQ: Managing Covid in ResRequest

Who would have thought that at the beginning of this year our lives will look so different in a few short months? There is no doubt that COVID-19 has reshaped the way we work – especially in tourism. At ResRequest we noticed some trends amongst our clients with booking management during COVID, so we would […]