Entries by Kristen Williams

ResRover goes to Uganda

  ResRover’s latest journey was to the Pearl of Africa Tourism Expo organised by the Uganda Tourism Board. We went to explore with the aim of increasing our footprint in far-flung Uganda. ResRover was already on his debut tour to Tanzania with Mike but luckily Ntando was able to pick him up between flights, to […]

Imminent VAT change

Recently the South African Minister of Finance announced a tax change of 1% effective from 1 April. What will this mean for your business and how will you implement the changes in your operations? We’ve prepared a document to guide you through. Please note, this is our advice and experience and we are not responsible […]

Stop it spamming

Written by Richard Howes Email remains a vital part of running our businesses with worldwide email volumes now fairly steady at around 495 billion emails per day!   A more problematic statistic is that 422 billion of those emails are SPAM, leaving just 73 billion legitimate emails. In other words, over 85% of email is […]

Learn online with a simple click

Knowing your ResRequest system well is key to effectively running your business and departments. We want to give you great tools and the opportunity to upskill yourself on ResRequest. Use our new ResRequest support website to learn about the system in your own time or refer to it whenever you have a question. We’re adding […]

The year we got ResFit

At ResRequest, we love challenging people to grow and develop their passions. We believe that by looking after yourself, you can look after others. This year we started ResFit, our corporate wellness programme. ResFit is about being active in the community, on the sports field, in the office and as a team. We incentivised the […]

Lights, camera, action!

It’s been a busy year. Here is what we’ve been up to! Movements We exhibited and attended a record number of trade shows in 2017 – WTM Africa, Cape Town Indaba, Durban. Our sales team then toured Zimbabwe, Kenya and Tanzania and attended the Sanganai Tourism Expo, Magical Kenya Travel Expo and the Swahili International Tourism Expo. They were […]

Exploring Africa

Our sales team recently returned from a month-long roadshow to Zimbabwe, Kenya and Tanzania to attend tourism expos and visit customers. Snippets of their journey were shared on social media but we wanted to share the full low-down. Zimbabwe was first up where Ntando joined Mike for this leg of the trip. The Amalinda Collection […]

Keep the taxman happy!

Every country has its own statutory regulations on the display of statutory information on financial documents and sometimes it even differs regionally. The variation can be both in the number of statutory fields required and in their naming. The statutory details also have to be presented for both the invoicing unit issuing the document and […]

Double trouble

Duplicate contacts may seem like a small issue but they can mean double trouble for your business processes. Contacts are used to identify your Agents, Guests, Suppliers and Tour Operators and these are linked to your reservations in the relevant areas. This is important for your reports and CRM management. If you have duplicate contacts, […]

Catch up on Connections

If you missed our webinar on connections – we’ve written up this blog to share the details, Q&A and upload the presentation slides and audio recording. We have separated the presentation visuals and sound for ease of following due to the live technical glitches and delays.  Presentation slides Audio recording The panel of speakers begins […]