The year we got ResFit

At ResRequest, we love challenging people to grow and develop their passions. We believe that by looking after yourself, you can look after others. This year we started ResFit, our corporate wellness programme. ResFit is about being active in the community, on the sports field, in the office and as a team. We incentivised the programme by creating teams out of our departments where staffers could collect points by participating in activities as a team or individually. Since we love pizza and it’s become a theme for us this year, we named the team’s – Four Seasons, Pepperoni, Margarita and Chicken Tikka.

To give some inspiration to the initiative we defined it into some categories: sport, passion, tech and give back. However, points were only counted if people wore their ResFit shirt during the activity and captured it on camera. Each quarter, the points were calculated and the scoreboard was updated. The winning team received a prize.

Here’s some of the things we got up to this year.

Sport

Kristen ran in running events and Jen played underwater hockey.

Passion

Jaco played Pokemon Hunting and Sharon travelled Europe.

Tech

Ashton and Ant played online games and learnt languages online.

Give back

Some of the Empangeni office took part in the Big Walk for charity and Walter helped renovate a home.

As Audrey Hepburn said, “You have two hands. One for helping yourself, and the other for helping others.” This year our team has been using both their hands to make a positive impact.

 

Lights, camera, action!

It’s been a busy year. Here is what we’ve been up to!

Movements

We exhibited and attended a record number of trade shows in 2017 – WTM Africa, Cape Town Indaba, Durban. Our sales team then toured Zimbabwe, Kenya and Tanzania and attended the Sanganai Tourism Expo, Magical Kenya Travel Expo and the Swahili International Tourism Expo. They were all successful endeavours and we enjoyed meeting clients and making new contacts.

 

Team

We said goodbye to Dylan and Ant this year and welcomed Ntando, Sam, Brandon and Keenan to the team. Ntando joined the Sales team, Keenan and Sam take over from Anthony in testing and Brandon assists Walter in technical support.

A few mini-people also joined the ResRequest family this year with two of the ladies giving birth to sons.

Our Durban office was spruced up with a makeover to accommodate the expanding team and the Empangeni office who will be moving to new and improved location over Christmas. Exciting news!

Our mid-year function this year was a movie challenge which got everyone dressed up and in character as they produced a murder mystery short film with hilarious plot twists and some surprise actors!

Give back

This year our Give back formed part of our corporate wellness programme, ResFit. Each team had a budget to select a charity to support. Learn more about ResFit here! Initiatives that the teams supported this year were a revamp and repairs of a local church in Zululand, a collection for the local SPCA and sponsoring designing and producing promotional banners for The Neema Foundation. Team members also did their own Give back activities such as volunteering to fix computers at a school or taking children from a orphanage out for the day.

We can’t wait to see what 2018 has to offer!

What’s your Trojan Horse?

ResRequest Digitlab

Have you ever thought about how certain adverts appear in your social media feed or why Youtube has so many video adverts? These are all signs of the current digital marketing trends.

Members of our marketing team attended a workshop hosted by Digitlab. With a focus on digital storytelling and digital marketing, the event kicked off with a session on video and storytelling. The elements of the story were likened to a Trojan horse. A story is a means to get people’s attention and the message is embedded in the story. All good stories also have a clear beginning and end. Video is one of the growing trends in digital marketing trends and the session progressed.

Virtual reality is another trend that is becoming more predominant as a sales strategy. Businesses can create an online virtual reality experience which allows customers to see what the product or service will be like.

Programmatic buying using data to drive specific products to customers by gathering data on their interests and needs through their interactions.

This leads us on to big brands which are the brands what collect this data by enabling people to interact on their platform, and thus gather data based on people’s behaviour.

Finally AI, or artificial intelligence, is using technology to mimic human intelligence to allow marketers the opportunity to reach segmented audiences through using AI. For example, AI can analyse people’s search patterns on search engines to allow marketers to place their adverts for maximum exposure. Chat functions on websites are also an example AI.

Digital trends are increasingly a part of marketing, and recognising this and taking advantage of the trends can only be helpful to any marketer.

ResRequest goes Google

ResRequest- GoogleSEO, SEM, CPC, CTR. Foreign speak? Not any more thanks to the Google Digital Skills workshop. We attended a workshop hosted by Google as part of their mission to provide digital skills to schools, communities and small businesses to get them online.

The session started with a few words from the South African Minister of Telecommunications and Postal Services and his Deputy discussing the importance of internet access and digital skills for all. This was corroborated by the Head of Public Policy at Google, Caroline Hankinson and Head of Google South Africa, Guy Hankinson.

ResRequest- Google

The Google Digital Skills program started 9 months ago and trained 7000 people. These workshops opened school children’s eyes to new career opportunities and community members realised that they can up-skill and then consult. The struggle of SME’s to find customers can be assisted through using digital tools.

The workshop continued into a practical application and we learnt about SEO (Search Engine Optimisation), SEM (Search Engine Marketing), CPC (Cost per click) and CTR (Click through rate) and how to apply these effectively.

ResRequest- Google

The workshop ended with a delicious lunch at the Three Cities Square Hotel. With an increasingly digital world, having a strong online presence is a business asset and one on which we continue to improve.

 

Rhinos Without Borders

ResRequest-rhinos without borders

Anna Rathmann: Great Plains Foundation

Have you ever seen a rhino fly? Well, we at the Great Plains Foundation have. And our goal is to see 100 rhinos fly.

In 2014, Great Plains Conservation partnered with fellow conservation-minded safari company, &Beyond, to embark on one of the most ambitious rhino conservation projects to date: Rhinos Without Borders. By bringing together a community of dedicated wildlife conservationists, individuals, and travel industry leaders Rhinos Without Borders relocates rhino from poaching hotspots in South Africa to carefully selected remote wild areas deep within Botswana. Rhinos Without Borders, was created as an immediate response to the growing rhino poaching crisis in southern Africa, but at its core it is a project of hope.

Why Botswana? Because Botswana currently has one of the lowest poaching rates in Africa where the country’s conservation officials are supported by an official anti-poaching unit and political will from the President down to help save rhinos.

By allowing the rhino to roam free in their undisclosed locations, Rhinos Without Borders is creating a viable breeding population of rhino in Botswana, thus broadening the gene pool and increasing the habitat for rhino in Africa.

To date we have successfully relocated 26 rhino with plans for multiple additional relocations in 2017. On a recent relocation the rhino team was joined by film-makers from GoPro Cameras. The footage produced captured the attention of nearly 2 million people through YouTube and evolved into a special campaign and partnership with GoPro cameras resulting in two additional films and funds raised to move two more rhino. Below is one of the films produced.

One of the truest measures of success has been the birth of 5 calves to the group of already relocated rhino. We see these calves as a sign of hope not just for these specific relocated rhinos, but for the entire species.

ResRequest- rhinos without borders

The cost to relocate a single rhino through Rhinos Without Borders is $45,000 USD. This amount covers the costs associated with moving a rhino, funds a dedicated team of rhino monitors and anti-poaching patrols, and supports community conservation education initiatives in the rhinos’ new home. Those who fund an entire rhino move are given the opportunity to name a relocated rhino, with the names ranging from humorous to sentimental. We are honoured by the individuals and travel companies who stepped forward and partner with us in this project.
_Copyright_Beverly_Joubert_Rhinos_Without_Borders4 (1)

Rhinos Without Borders is an example of privately led conservation having a positive and marked impact on outcomes, where the private sector can identify needs, solutions and then work with governments to achieve quick decision making and goals that substantially change the face of conservation. Through such a project, the travel industry and individuals are giving hope to a species of animal emblematic of Africa and entrusted to all of us to protect and preserve. To learn more and join us in our efforts please visit:

gp website button rwb button

 

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Great Plains Conservation Foundation: Mission
The Great Plains Foundation, is the charitable foundation arm of Great Plains Conservation, and is a US Section 501(c)3 charitable Trust whose mission is to fund the development of best practices for world class conservation with a long term commitment to the environment, wildlife and local communities in Africa, including but not limited to the promotion of responsible tourism to help alleviate poverty and to support community development in Africa.

 

ResRequest GP-Foundation

Horsing about in 2016

ResRequest year

Here’s a short summary of our year and what we got up to.

Movements

ResRequest travels

We attended a record number of shows and conferences this year. Connecting with many of our power users and business partners, as well as new prospects.

connections banner

In conjunction with our integration partners, Direct Pay Online and Expedia, we hosted a workshop in Nairobi and connected with Wetu at the Magical Kenya Travel Expo.

Sales opportunities, implementations, training and consulting projects took us to Zimbabwe, Kenya, Tanzania, Zanzibar, all around South Africa and the Congo.

Team

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This year we sadly said goodbye to Paula, Nomfundo and Chirlaine. Chirlaine’s farewell coincided with Halloween so the Empangeni office had fun dressing up for her party. They will be missed and we wish them well as they start new chapters.

new people banner

We also said a big hello and welcomed Luzelle and Cheri to our functional support team and Kristen who reinforces the marketing team. Luzelle loves her coffee, Cheri enjoys wildlife and exploring game reserves and Kristen is a keen runner. These key players will strengthen our core.

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Left: A sneak peak of our call centre. Centre: And a 1,2,3,4… Right: Durban gets serious about fitness.

This was the year of activity. We revamped some of our office space and for our mid year team get-together we had a blast trying out a line dancing class and discovered that some of us have two left feet! Some hardcore crew even enrolled in bootcamp to get fit, which has inspired us to launch a ResFit campaign in the new year.

waffle-and-horseplay_wp

To end off our annual review workshops, we had a unique team building experience involving horses in the Midlands Meander. Horseplay taught us about communication and leadership through interaction with horses. Take a look at what we learnt…

We got a sweet treat from Santa and the offices wasted no time in trying out the new waffle makers with office waffle parties. In keeping with the waffle theme, meet our waffle topping team!

Give back

giveback_xmas

Some of the causes we got behind this festive season were the Santa Shoebox initiative for under-privileged children. As part of this initiative, we wrapped shoeboxes and packed them with useful items from the Santa Shoebox list. These gift boxes will be delivered to children across the province for Christmas. We also embarked on a cancer treatment drive for Mike Mthembu, our faithful builder and handyman, with the Youcaring donation platform.

Here’s to an even better 2017!

Superhero stack

ResRequest staff waffle

Every super team needs ‘superfood’

This year Santa sent us a super sweet Christmas treat of waffle makers to ensure regular waffle parties to keep our energy levels up. These crispy golden-brown delights are a hit with our cake-loving team. In the spirit of ResRequest, meet our extra special toppings that make our waffle out of this world.

Alex

ResRequest staff waffle

 

 

 

 

 

 

ResRequest staff waffle

ResRequest staff waffle

 

 

 

Cheri

 

 

Dylan

 

 

 

 

 

 

Jaco

Jen

 

 

 

 

 

jill Kristen Luzelle MikeNicol Tash TK Walter

ResRequest and Horseplay

ResRequest team build

As 2016 draws to a close, the ResRequest team embarked on their annual team build. The location was kept a secret and anticipation was noticeable.

Horseplay in the Dargle Valley was the location of the 2016 team build. This innovative programme uses horses to demonstrate the need for effective communication as the horses will not respond unless they understand the task and trust the leader.

To demonstrate the importance of clear communication, Carlene Bronner of Horseplay, had the team direct Nicol (ResRequest developer) through an obstacle course using only the words, “Yes” and “No”, and in fact, Carlene said that ResRequest was one of the fastest teams to complete the challenges, proving we are not so bad when it comes to communication!

The team was then divided into pairs and given a horse. Over the course of the day, we learnt increasingly challenging activities with our horses, and how to communicate these activities to our horses so that everyone understood and the activity could be completed.

Great fun was had, and even those who were nervous of horses, overcame their fear.

Carlene summed up the key points from the day as follows:

Have a plan: If you don’t have a plan, then your horse/colleague will sense a void in your leadership and will fill in that void. The results will seldom be productive.

 

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Be consistent: If you are consistent in your emotions, your execution of ideas/work/dealing with situations as they arise, you will be found to be dependable. If you are dependable, you will be seen as trustworthy. If you are trustworthy, then it becomes easy for someone to hand over responsibilities to you.

Be patient: If you are impatient, you will lose the connection between you and your horse/colleague. Sometimes it takes time, but next time it will take less time, although some situations/people/horses may require going over the basics more than once.

 

ResRequest team build

 

 

 

 

 

 

 

Be persistent: Some situations/people/horses need more reassurance more often because of their doubts about their own abilities, and some require affirmation that you are in control because they are in doubt about your abilities! Don’t see that as a criticism but as a motivation to be better.

 

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Be non-confrontational: If you lose your cool and lash out under pressure, the damage could set you back in the eyes of your colleague. Take a deep breath and think about how you are going to respond, rather than just reacting. Remember the 8 + 2 = 10 = point of balance. Don’t buy into the emotion of your colleague, rather control yourself and get that point of balance back into the equation.

 

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If you mess up (and you will), fix up and move on: We are human and we do sometimes find our ability to stay calm being challenged, when you do mess up; fix up and move on. Don’t be tempted to put your colleague in the proverbial box and limit any future growth in the relationship. Horses never forget but they always forgive, unless they see a pattern developing into a bad habit because then they will develop undesirable behaviour to deal with your bad habits!

 

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And the biggest lesson of the day: Be in the moment, be present!

How a 24 year old started a $70,000-a-month online business and travels the world

ResRequest blog

Written by Tanza Loudenback

Aileen Adalid entered the corporate world at age 19 after graduating from De La Salle University in Manila, Philippines, with a degree in business management and had a combined year of training experience under her belt at huge multinational companies like Nestlé, Unilever, and Siemens.

But the trilingual Philippines native quickly grew envious of the flexible lifestyles of “digital nomads” she met while freelancing on the side in Manila.

At 21, after spending two years working as a product controller, which paid just $300 per month, at Deutsche Bank, she realised the corporate life wasn’t for her. She was increasingly intrigued by both entrepreneurship and travel, so she left her job with about $600 in savings in April 2013.

For the next year, Adalid freelanced in graphic design, web design, SEO management, and online marketing, sustained largely by one stable client contract that earned her more than double her previous salary. The best part: The flexibility enabled her to travel frequently to places like France and Thailand.

After a year of freelancing, Adalid,with a friend to start an online Amazon retail business called Adalid Gear, a health and outdoor accessories company, and relocated to Belgium on a student visa after being accepted to a graduate program at the University of Antwerp.

When her namesake business took off a few months later, Adalid left school and switched to a partner visa, with the help of her Belgian business partner, to focus on growing the business. To get the company off the ground, they started by carefully researching the market to discover the most in-demand products.

Their dedication paid off. Adalid Gear, which sells sports and outdoor gear, now has average monthly sales of $70,000, and has established markets in the US and UK.

She also revived her one-time teenage diary blog, I Am Aileen, fashioning it into a lifestyle and travel blog that has gained traction among online travel communities.

Adalid herself now earns about $5,000 a month from the business and “affiliate partnerships, sponsored posts, and social media shout outs” related to her travel blog. And thanks to brand and tourism board partnerships, Adalid often scores free travel and accommodations. But she doesn’t accept everything she’s offered. “I want [the blog] to remain authentic, personalised, and uncluttered … besides, I already earn most of my ‘keep’ from my online business.” Thanks to travel freebies and discounts, she says she’s able to save about 70% of her income.

Adalid typically works less than four hours per day on Adalid Gear, mainly handling research, marketing, promotions, and communication, allowing her to go on a trip from her home base, (now back in the Philippines) at least once a month to destinations throughout Europe and Asia.

Adalid’s nomadic lifestyle has taught her a few lessons about productivity. “Being constantly on the move can ruin anyone’s focus, rhythm, and pace, but I’ve discovered that it can be easily solved by doing slow travel and finding the right balance to how you do your workflow.”

Adalid is back in the Philippines now with plans to make Spain her next home base. Her long-term goal is to continue to grow her businesses and to travel to every country in the world.

First published on Business Insider

Saving the environment with an app

ResRequest blog

Written by Emmanuelle Landais

Hunched over her laptop, eyes locked on the screen, Marième Seye listens to the step-by-step instructions given by her teacher.

The 18-year-old isn’t studying maths or history, however. With 24 other Senegalese students, she is learning to develop a mobile app to raise awareness about the environment.

In small groups, the students develop apps focusing on environmental issues, in the format of their choice – such as a game, quiz or a platform to look up potentially unfamiliar terms, such as “endangered species”.

Seye has called her app “Weer Weeldé”, which means “a healthy planet for a healthy life” in Wolof.

Users must choose which between four pictures – for example, a person drinking dirty water, another smoking, industrial fumes and people planting trees – to pick what represents the most positive contribution to the planet.

Choosing the correct image – in this case, tree planting – rewards the user with points, before all pictures appear with a caption explaining the dangers or benefits linked to the activities.

“I’m interested in developing a phone app because I use them all the time,” Seye told the Thomson Reuters Foundation.

The three-day workshop, organised by the Goethe Institute and mJangale, a Senegalese after-school programme, aims to improve students’ literacy, numeracy, and foreign language skills.

Christelle Scharff, co-founder of mJangale and professor of computer science at Pace University in New York, teaches participants to use MIT App Inventor – a drag-and-drop tool allowing users to create a basic phone app.

The students follow her every click on a computer screen projected on the wall.

“The goal is to introduce young people to computing, as well as to make them more knowledgeable about the environment,” Scharff explained, walking between the groups to check their progress.

“So it’s applying computing to something. We didn’t want kids to just develop an app, but also to gain knowledge in another area.”

The Android apps will be made available on Google Play, where they can be downloaded for free.

Idriss Sall Diop, 18, just passed his baccalaureate. “This is totally new to me, I’ve never studied IT and just started using computers,” he admitted from his front-row seat.

“Young people are interested in social media but not necessarily in the environment,” he added. “I think these apps are a way around that – we’re always keen to learn about new things.”

Adja Aissatou Sy, communications manager at Senegal’s Ministry of Environment, said at the workshop that teenagers have limited awareness when it comes to environmental issues.

“Mobile apps are a good way to share information and broaden young people’s knowledge on this topic,” she explained.

The African continent has been slow to adopt digital technologies in education, according to Thierry Zomahoun, chairperson of the Next Einstein Forum, a conference to advance science innovation in Africa. The first conference was held in Dakar in March.

He believes more advanced equipment in schools – from computers to scientific laboratories – will broaden students’ horizon and better prepare them for the job market.

“We can’t just stand idle while there are more African engineers in the U.S. than there are on the African continent – we need to reverse that trend,” he said at the conference.

Scharff added that “as big consumers of technology, Facebook and all these tools, young people can also contribute to tons of solutions here in Senegal.”

According to Senegal’s Telecoms Regulation Authority report released in March, the country’s mobile phone penetration rate reached 113.7 percent in the first quarter of 2016 – which can be explained by the fact that some mobile users hold several SIM cards.

Sy agrees that youth need a context in which to create a link with the environment.

“For example, there doesn’t exist, as far as I know, an app that focuses on biodiversity in Senegal,” she said.

“I would like to see a game on identifying our endangered species – like chimpanzees or panthers – and asking questions that would empower young people to protect their environment.”

(Reporting by Emmanuelle Landais, editing by Zoe Tabary and Laurie Goering from the Thomson Reuters Foundation, the charitable arm of Thomson Reuters, that covers humanitarian news, women’s rights, trafficking, property rights and climate change.)