Centricity provides three separate solutions to the hospitality industry – Guest Satisfaction Surveys, Online Reputation Management and an Image Library solution. Through an integration with ResRequest you can automate the sending of post-stay guest surveys and receive high quality guest feedback and comments in real time.
In addition to guest surveys, Centricity also help hotels to monitor and manage their online reviews from key travel review sites such as TripAdvisor, Booking.com, Expedia.com and Facebook. With the Online Reputation Management module you can see all of your online reviews in one location and reply to them directly from Centricity.
Images sell hotels and the Image Library solution helps hotels to move their image libraries to the cloud, so that your images are more accessible and easily shared directly from the cloud when needed.