The 2017 World Travel Market Africa (WTM) was held at the Cape Town ICC. Since its inception in 2014, the show has seen constant growth and attendance.
ResRequest was represented by Jill and Ntando. For newbie Ntando, who had just joined the team, it proved to be an insightful introduction to the travel industry and working with ResRequest! “Our first day at WTM was hectic! Within the first 5 minutes after we arrived we were swamped with meetings, so much so, I had trouble remembering who we had met!”
ResRequest shared a stand with our technology partners, Wetu Tourism Solutions, who did a great job with the design of our stand.
Jill presented Our Geeky African Story as a background to how ResRequest was started and how the ResRequest system addresses the needs of safari lodges and boutique properties. John, the story’s protagonist, was one of our first customers over 15 years ago and he continues to successfully run his remote camps with ResRequest.
The trade show also provided an opportunity to network with our customers who were attending the show. “Our clients were very pleased to see us and welcomed our ‘fresh with flavour’ mints token, as a much needed treat!”
Social life is never dull with our crew as Ntando quickly learnt. Dinner that evening was at a burger joint, notorious for its milkshakes. However, for milkshake-loving Ntando, choosing a milkshake was the hardest part of the trip, “I love milkshakes and the stress of choosing 1 out of 50 milkshakes was intense!”.
As expected, the last day of WTM was quieter and Ntando was left to hold the fort after Jill left for her early flight. He had learnt from the best though, and had a fresh stock of mints in readiness for any last-minute passersby.
Final words, Ntando? “I enjoyed my first ever travel trade show, I learnt a lot, especially how to handle the pressure in a busy new environment. I look forward to attending more trade shows and being an ambassador for ResRequest.”