Entries by Ben Naidoo

FAQ: Managing Covid in ResRequest

Who would have thought that at the beginning of this year our lives will look so different in a few short months? There is no doubt that COVID-19 has reshaped the way we work – especially in tourism. At ResRequest we noticed some trends amongst our clients with booking management during COVID, so we would […]

Business intelligence made easy with ResRequest charts

You may wonder what business intelligence is and what it involves. According to Forbes – business intelligence encompasses the analysis of a company’s raw data and analytics, to produce actionable takeaways. Data analysed might include current sales figures, customer shopping habits or operations costs. With more data on hand, business intelligence has become critical to […]

2019 unwrapped

Christmas wishes from our team What’s kept us busy this year We’ve had a great year preparing a bigger foundation for exciting plans we have for 2020. A big change we underwent was merging our team into our new Durban office, dubbed ResPlex. This merge meant moving 17 families from Richards Bay to Durban and […]

5 ways to improve your social media strategy

With 7.7 billion people in the world – 3.5 billion of us are online and with the digital and social media landscape continuously changing it can be a challenge managing your business whilst keeping your eye on social media. Some businesses in Tourism choose to opt-out of investing resources into social media, however, it should […]

Why we love automated testing

As a business that follows the Software as a Service model, ResRequest’s team is mainly made up of Developers and Customer Support consultants and we use many tools to help provide a great service for our customers. Our Dev’s are in their element when nestled in front of multiple screens and have cool tools on […]