Entries by Jill

Business intelligence made easy with ResRequest charts

You may wonder what business intelligence is and what it involves. According to Forbes – business intelligence encompasses the analysis of a company’s raw data and analytics, to produce actionable takeaways. Data analysed might include current sales figures, customer shopping habits or operations costs. With more data on hand, business intelligence has become critical to […]

2019 unwrapped

Christmas wishes from our team What’s kept us busy this year We’ve had a great year preparing a bigger foundation for exciting plans we have for 2020. A big change we underwent was merging our team into our new Durban office, dubbed ResPlex. This merge meant moving 17 families from Richards Bay to Durban and […]

Why we love automated testing

As a business that follows the Software as a Service model, ResRequest’s team is mainly made up of Developers and Customer Support consultants and we use many tools to help provide a great service for our customers. Our Dev’s are in their element when nestled in front of multiple screens and have cool tools on […]

Increase your online sales

Imagine working with an online travel agent who understands how African lodges work. Someone who specialises in attracting customers who want your African experience. Someone who understands how your transfers and extras work and who can sell your beds, without you having to do anything! Many of Africa’s top booking agents and safari specialists are investing in development to be able to link to ResRequest via our ResConnect product. Allowing them to easily check availability, […]

e-Commerce Strategy

Written by Jill Bennett-Howes Online selling is a very exciting area to add to your sales strategy. We’ve seen many of our customers celebrate increased profits when they implement and manage an effective online strategy. Key elements for your eCommerce strategy Each element will need effort from your team to prepare the strategy, implement, maintain and review it – […]

Backing up

Backing up your data Technology and data, and free access to both, has become a vital part of everyday business running procedures. People still overlook the importance of backing up their data, making sure that in case of an unfortunate event, they will not lose valuable information. We have a backup policy for our online […]