Entries by Kristen Williams

Looking good with GuestRevu

GuestRevu surveys help establishments get insight from customised, branded surveys and proactively drives reviews to TripAdvisor and Google to improve rankings. The best part of direct feedback is that you have a chance to resolve any potentially harmful situations before they become reviews on public platforms. By providing your guests with the opportunity to address […]

New scam alert!

Scamming is becoming increasingly sophisticated and so have to be more alert and find out how we protect ourselves.   Beware of the latest scam   One of the newest ways that scammers are targeting people is to intercept invoices, edit banking details and send it to “customers” for payment. Recipients of the emails think […]

Pay with Pesapal

How often do you use your credit card to pay? Most people use their card to pay for almost all transactions, however, many remote locations to do have access to card machines. Pesapal, is a mobile point of pay system which started in Kenya and today operates in Kenya, Malawi, Rwanda, Tanzania, Uganda, Zambia and […]

Navigating ResRequest like a pro

  Are you a wizard on ResRequest? How many tricks do you know? Many users are not always aware of all our handy features and top tips so we’ve highlighted a few of our snazzy features from frequently asked questions and noted some helpful hints from our support consultants. Here are some of our most […]

Your guests digital guide

  Smartphone technology is advancing at incredible pace and you can do more and more with your device. Travellers now use their mobiles to book flights, accomodation and make travel plans.   HandiGo has further enhanced the travel experience by developing a new app to cater for the needs of guests when they  arrive at […]

Top travel trends

  The hospitality industry has changed rapidly over the past few years, largely due to the increasing digitisation of all aspects of life. Let’s look at some of the trends these changes are bringing to the industry.   Data-driven Data is all the information you can collect about a person or activity. Data analytics uses […]

The ResRequest story

The African wildlife experience is on many people’s wish list. Thousands of people travel to Africa each year to live a safari dream – to witness sunset game drives and afternoon thunderstorms amidst spectacular game spotting. Africa is home to numerous quality and luxury safari lodges which offer an unforgettable experience coupled with spectacular views […]

Millennial travel

    You’ve seen them. You’ve heard about them. You’ve read about them. A group of people, probably in their early twenties to mid thirties, all with a mobile phone in hand and busy trying to get the perfect photo or selfie. These people are probably what society would term millennials, people aged between 18 and […]