GuestRevu helps thousands of hospitality professionals in over 35 countries spend less time stuck behind their desks by automatically collecting online reviews from dozens of sites like TripAdvisor and Booking.com, emailing questionnaires to guests so they can provide valuable direct feedback, and consolidating data to make analysing trends a piece of cake. Listen to your guests, learn from their experiences, and earn their custom and loyalty.
The best part of direct feedback is that you have a chance to resolve any potentially harmful situations before they become reviews on public platforms. By providing your guests with the opportunity to address concerns with you directly, they will often feel that their feedback is being taken to heart, and feel less inclined to vent on social platforms like Facebook and TripAdvisor. Another great benefit is that you can fix problems when you get direct feedback. As they say — prevention is better than cure.
GuestRevu’s partnership with ResRequest PMS makes this process even simpler by automating the feedback collection process, meaning that you’re able to automatically send custom-made surveys once a guest checks out, no manual effort required.
How does it work?
Save time and know what your guests are saying about you publicly by having all your online reviews collected and analysed in your GuestRevu dashboard.
Our integration to GuestRevu is automated so all you need to do is add your guests and their email addresses in ResRequest and GuestRevu will do the rest. For more info on this marketing tool, see our Guest Survey guide.
So what’s the deal?
Instead of adhering to the standard pricing structure, where you’re charged based on the size of your property, GuestRevu is offering an amazing flat rate of R350p/m for all ResRequest properties. That’s an average saving of around R200p/m!
Not only that, but both GuestRevu and ResRequest will waive their setup and integration fees – that’s another saving of around R1,000!
Managing your online reputation and gathering golden guest insights has never been easier, or more affordable. Sound good?
Sign up with GuestRevu here and GuestRevu and ResRequest consultants will be in touch to get you set up.