What is ResConnect?

ResConnect is ResRequest’s API. By developing to our API – Agents, Tour operators and Online Travel Channels, are able to integrate their online platforms with ResRequest properties’, accessing their inventory and rates and can even make bookings.

External systems can access the information of multiple ResRequest customers through a single account.

What is ResConnect

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What connections are available

Tour operating systems

Tour operating systems give hundreds of agents access to view and book properties from ResRequest customers. However, this is only possible if they have been granted permission to do so. ResRequest currently has a connection to Tourplan, Wetu, Travelyst, GranIT Safari and Travelogic and there are always other software integrations in the development pipeline.

Tour ops systems

Specialist agents

Specialist agents like Expert Africa, Bushtracks Expeditions, Go2Africa, African Eagle and Wilderness Safaris have developed a direct system to system connection to ResRequest using ResConnect. As agents recognise the power in this connection, more and more have signed up to ResConnect to make it possible to sell Africa’s finest properties using their in-house business tools.

Specialist agents

Channel managers and OTAs

Through ResConnect there are connections to Channel Managers and OTAs which enable ResRequest customers to distribute stock on numerous online booking platforms. ResRequest has direct connections to Channel Managers, SynXis and NightsBridge, and OTA, Expedia, with more to follow.

Channel bookings

Direct bookings

ResRequest customers can receive direct bookings via their websites by using our booking plugin, ResNova, or creating their own by developing to our API. See our Develop a connection to ResConnect guide for more information.

Direct bookings
ResRequest report

Working with API bookings

Once you’ve activated booking connections to ResConnect agents – reservations are automatically recorded in your ResRequest system and allocated a booking number. These are highlighted in a report for internal ResRequest users to easily identify and manage.

How to sign up

Whether you’re a third party system wanting to connect to properties using ResRequest or are a ResRequest customer wanting to connect to other channels, just contact the ResRequest Support team who will assist with getting you set up.

ResConnect sign up

Our ResConnect brochure

Have a look at our ResConnect brochure to learn more.

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What our customers like about us

“At Expert Africa we breathe a sigh of relief when one of our lodges moves to ResRequest. We know it’s a reliable platform, we know it’ll work well even when comms are challenging, and we know that we’ll easily be able to access their availability information through ResConnect – which speeds up our business of sending travellers to them on tailor-made itineraries.”

“ResConnect gives our African Safari Experts live access to availability and rates information – it makes all the difference to our turn-around speed and helps keep their costed itineraries as accurate and efficient as possible, 24/7/365.”

“ResRequest are revolutionising the African travel industry and fundamentally changing the way that properties can be accessed. At Timbuktu Travel formerly know as Big5 Boutique our mission is to allow people to easily find and compare safaris across Africa and we are very excited about working together.”

“By integrating with ResConnect, Wetu is moving forward in our dream of providing real-time availability, rates information and ultimately live booking for travel consultants. All of this fits with the Wetu philosophy of using technology to empower consultants and keep the human element of travel planning alive. ResRequest’s great reach into remote parts of Africa makes this truly valuable.”

“ResRequest has positively impacted on our business, in terms of enhanced service delivery through swift turnaround times. Our statistics reveal those we share a direct link with have attained an above average growth in support – clearly attributable to the simplicity, ease and immediacy of the direct link booking system. ResRequest allows us to seamlessly and securely book from within our own reservation system – while enjoying full availability and functionality. No delays. Our time can be more efficiently spent in striving for service excellence.

We encourage all ResRequest suppliers to take advantage of this phenomenal tool.”

COVID-19: Get updates on ResRequest, and the tourism industry

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