On the 25th of May, The General Data Protection Regulation commonly known as the GDPR, came into play. This new legislation is designed to set for companies on standard for consumer rights on data. Companies will need to be able to show the systems they have put in place to protect consumer data and their privacy.
The legislature is quite broad when defining personal identification information which makes compliance a challenge. Companies will need the same level of protection for things like an individual’s IP address or cookie data as they do for name, address and emails.
How does ResRequest comply with the GDPR regulations?
We are reviewing our processes and putting checks in place to ensure that we are adhering to the new standards.
Our subscriber policy is not to data mine and we request consent to sign anyone up on our mailing list. Your email address and personal data you consent to provide us with is used only for contacting you with ResRequest business related information. ResRequest system users’ email addresses are added to our mailing lists during implementation and at the direction of the system administrator. We use these contact details to send you notifications from us on our system functionality. This information is important to ensure you get the most out of your ResRequest system to add value to your business. We hope you enjoy reading our newsletters and learning about the product you lease.
If we have met with you or you have shown interest in using ResRequest, we may use your contact details to send you information about ResRequest that we feel will be beneficial to you.
We do not share your details with data collectors. Should you wish to no longer receive our communications, remember that you can unsubscribe at any time.
Our dedicated SAAS team constantly monitor our online platforms to ensure our security is always upgraded and detect breaches. Our server hosts are recognised service providers.
ResRequest does have third party platforms which are part of our business service, such as Guest Survey interfaces, Financial Accounts interfaces, connections to Online Travel Agents, Booking Engines, Point of sales systems, Telephone Systems, Payment Gateways and Business Analytics. These systems are dependent on accessing data from our customer’s system to process our customer’s operational needs and an NDA between you and the service provider is recommended.