Entries by admin

Our embarrassing travel moments!

We’ve all had them – those cringe-worthy moments when we want to laugh and crawl into a hole at the same time. Somehow these moments are more embarrassing when we are travelling, maybe because we don’t always know who’s watching!   We asked our team for some of their top most embarrassing moments. Put your […]

Keep it clean

In computer science, garbage in, garbage out (GIGO) describes the concept that flawed, or messy input data produces poor, unrecognisable output or “garbage”.   Essentially, a system is only as good as the data you put into it. This may seem like a basic principle, but if not followed, it can be a massive exercise […]

Are you connected to your buyers?

Connecting to your key agents electronically will ensure you never miss out on valuable bookings. Tour operators use a host of software systems to stay on top of technology trends. Online bookings are one of the fastest growing trends. ResRequest interfaces to a number of tour operating systems enabling, tour operators to book ResRequest properties when […]

Looking good with GuestRevu

GuestRevu surveys help establishments get insight from customised, branded surveys and proactively drives reviews to TripAdvisor and Google to improve rankings. The best part of direct feedback is that you have a chance to resolve any potentially harmful situations before they become reviews on public platforms. By providing your guests with the opportunity to address […]

New scam alert!

Scamming is becoming increasingly sophisticated and so have to be more alert and find out how we protect ourselves.   Beware of the latest scam   One of the newest ways that scammers are targeting people is to intercept invoices, edit banking details and send it to “customers” for payment. Recipients of the emails think […]

Pay with Pesapal

How often do you use your credit card to pay? Most people use their card to pay for almost all transactions, however, many remote locations to do have access to card machines. Pesapal, is a mobile point of pay system which started in Kenya and today operates in Kenya, Malawi, Rwanda, Tanzania, Uganda, Zambia and […]

Navigating ResRequest like a pro

  Are you a wizard on ResRequest? How many tricks do you know? Many users are not always aware of all our handy features and top tips so we’ve highlighted a few of our snazzy features from frequently asked questions and noted some helpful hints from our support consultants. Here are some of our most […]

Your guests digital guide

  Smartphone technology is advancing at incredible pace and you can do more and more with your device. Travellers now use their mobiles to book flights, accomodation and make travel plans.   HandiGo has further enhanced the travel experience by developing a new app to cater for the needs of guests when they  arrive at […]