Working with specials

Applying-specials

Written by Paula Chaplin

Offering discounts is a practise many of our customers use to ramp up sales. When you implement a discount strategy, it’s important to ask yourself strategic questions like:

  1. How will this affect my profit margins?
  2. What are my competitors doing?
  3. Are there options for promoting sales before we reduce price?

It’s also important to find out how your discount strategy can be automatically applied by the system.

To help you plan your strategies, here’s a list of what’s available in our Specials module:

Stay, Pay Specials: e.g. if you Stay for 4 nights, you only Pay for 3 (or you get 1 night at 50% off)
Honeymoon Specials: e.g. 50% off the Bride’s stay
Length of Stay Discounts: e.g. if you stay more than 5 nights, get a 5% discount on your stay.
Booking Period Special: e.g. 10% of all bookings made in November
Booking Period Special: e.g. if you book in April – children stay free
Travel Period Special: e.g. 10% of all bookings travelling in February
Travel Period Special: e.g. if you travel in May – children pay half price
Circuit Discounts: e.g. if you stay at 3 properties, you get a 15% discount on the last one
Circuit Discounts: e.g. if you stay at 4 properties, you get a free night

Setting up specials
Specials are linked to our Rates module and are applied to Rate Types, Rate Periods and Room Types. This means you no longer need to create new rates to apply your discount strategy.

Applying specials
Specials can be applied manually or automatically depending on the user’s access permissions.

If you need any assistance or guidance with specials, please contact support@resrequest.com.

ZRA certifies another ResRequest customer

The Zambian Revenue Authority put us through our paces and another ResRequest customer is certified.

The Zambian tax authorities require that any business producing Tax Invoices from a computer system, has to have their specific use of the system certified. This certification means that VAT registered customers are able to claim input VAT supported by such invoices. The certification process entails a session with ZRA representatives for them to satisfy themselves with the controls and security features applied. ResRequest meets the requirements and we are familiar with the certification process. We recently assisted another customer in achieving this certification.

Project Luangwa

South Luangwa in Zambia is a magical destination for a safari holiday and its beauty and wildlife leave a lasting impression long after you’ve returned home. But it can be harsh and unforgiving too, especially for the local people. Most are subsistence farmers who live side by side with Luangwa’s wildlife but whilst wild animals the attract visitors they also raid crops; an entire year’s supply of maize can disappear overnight with the visit of a few elephants.

Project Luangwa is a charitable organisation which aims to help the local community in South Luangwa benefit from visitors and improve their economic prospects.  We believe that the future of the area lies in the hands of the younger members of the community and that these kids should have access to a good education.  But all too often we find a sad scenario – too few classrooms coupled with an inadequate number of teachers means that it is not unusual to see up to 100 kids in a class and many will be sitting on the floor due to a lack of desks and chairs.  Teachers struggle with few resources and often there is just one textbook for the whole class. But these are the lucky ones; primary schooling is free but at secondary level it is not and many parents cannot afford school fees, uniform or even exercise books.

Girls have an even harder time. Early marriages are not unusual, families often favour a boy when it comes to education, abuse is all too common, a girl’s workload is higher than her brother’s, and once she reaches puberty, she may attend school for just 3 weeks out of every four.

Project Luangwa looks for long term sustainable solutions that give a hand-up rather than a hand-out. We raise funds to build more classrooms, buy text books, build and put books into libraries. We run girls’ clubs to encourage more girls to go to school, to support each other and find solutions to their difficulties. One example of this is helping them make reusable, washable sanitary pads.

Due to HIV/Aids and other diseases many children have lost parents – at one small community school 210 of the 318 pupils are double orphans.  We arrange pupil sponsorship on a one to one basis enabling many kids to receive an education which they would not get without support.

The charity was formed in 2009 and is supported by five of the safari operators in the Luangwa Valley as part of their commitment to helping the local communities. At these lodges a small percentage of guest’s payment is passed on to us. This covers much of our administration costs and so we are very proud to say that 100% of donations directly support the community, education and children.

There’s a huge amount of information on our website with pages for sponsorship, volunteers, what to bring, suitable books to bring and even bras.

Website: www.projectluangwa.org
Call at the office: Chinzombo (ZAWA offices), Mfuwe
Post: PO Box 27, Mfuwe
Email: Directors – karen@projectluangwa.org, / dave@projectluangwa.org
Telephone: 00260 (0) 216 246 265 / 00260 (0) 974250152 /3

Pack for a Purpose initiative

Providing positive presence on the internet

Written by Rebecca Rothney

Pack for a Purpose (PfaP) is a great way to achieve additional exposure, at no cost, for the community projects supported by your lodge on the Internet.

Our NGO is based in Raleigh, NC, in the United States. Our mission is to positively impact communities around the world by assisting travellers who want to bring meaningful contributions to the destinations they visit. We assist “PfaP travellers” by providing online lists of requested items for over 300 community projects, making it simple for travellers to make a big impact on every trip.

Travellers simply follow these five easy steps:  

1. Select destination.

2. Find a lodging and a project it supports.

3. Choose the supplies you wish to bring from the specific items requested.

4. Drop off the supplies at the lodging.

5. They will be delivered for you; it’s that easy!

Since Pack for a Purpose’s inception in December 2009, the global travel community has brought more than 9,400 kilos of supplies to schools, clinics and orphanages worldwide that are in need of assistance. By simply adding medical, school supplies, sport equipment and other requested supplies in their luggage, these travellers have made a big impact.

Among the many lodging locations that participate with Pack for a Purpose many of lodgings are current ResRequest clients. These lodgings support community projects in Botswana, Zambia, Zimbabwe, Malawi, Zanzibar, Tanzania, South Africa, Namibia and Mozambique.You can take a look at all of Pack for a Purpose’s current destinations.
Submitting your lodging to Pack for a Purpose is simple and can be done directly at this link on our website. Once we receive your information and you have complied with the three easy steps on the form, we will have your lodging published on our website within 7 business days. Once published, we will spread the word about your lodge through our social media outlets: TwitterFacebook and Pinterest.

Pack for a Purpose has received a large amount of international media coverage. This all translates into additional exposure for the lodgings and tour companies listed on our website. To view the coverage, click here. We have received the 2012 Travel+Leisure Global Vision Award Editors’ Pick for Digital Iniative and are finalists for the 2013 Guardian’s Observer Ethical Awards in the Travel Category.