Entries by Jill

Proactive Reservations | Managing your reservations & maximising your channels

What do you do if your establishment is too small to rent or manage a reservation software solution? Have a look at Proactive Reservations has to offer… Proactive Reservations have years of combined international and local experience in various hospitality and tourism positions and offer in depth knowledge of all aspects of front office, hotel reservations and tour operating. Their team members […]

What are connections?

To be competitive in an increasingly online and automated space, Safari Agents and Tour Operators have implemented software applications that manage their business needs. A software application is the first part of their solution, the second part is electronic access to your system (to view rates and availability and make bookings) so they can prepare quotes and book […]

Changes that impact your email

At the end of February we received notification from our email provider, Mandrill, that they would be moving to a more secure method of emailing which would require verification of email senders when sending mail via their web service. The change is in line with a global move to reduce SPAM and have resulted in a new […]

rainmaker | Google 360° virtual tour

rainmaker is the accredited Google Street View Trusted Agency in Africa, bringing you all of the new features and benefits of the Google Travel Services. This will significantly improve your direct booking conversions, digital presence ranking and, thus, your revenue, average daily rate and occupancy. Providing stunning rainmaker VISTA 360° Virtual Reality Tours (powered by […]

Rates | price right and save

Contact our Call Centre to schedule your rates setup with us today Many clients issue next year’s rates around Indaba. Should you require assistance to load your rates onto your system, then please send them to us as soon as they are finalised to avoid any delay. On that note… When setting your Rates there are some […]

Tour Radar | Booking tours made easy

Want to sell your own tours? TourRadar, the web and mobile marketplace for group travel has launched a payment and messaging platform connecting small/medium sized tour operators with customers. Now with 20,000 bookable multi day tours TourRadar boasts the largest unbiased selection on the web. Adventure travel news Specialising in multi day tours, particularly 7-10 […]

Centricity | Guest Surveys, Online Reputation Management, Image Library

Centricity provides three separate solutions to the hospitality industry – Guest Satisfaction Surveys, Online Reputation Management and an Image Library solution.  Through an integration with ResRequest you can automate the sending of post-stay guest surveys and receive high quality guest feedback and comments in real time. In addition to guest surveys, Centricity also help hotels to monitor and […]

Periscope | The world through someone else’s eyes

Written by Jill Bennett-Howes Cool advancing tech For two years the theme at tourism and social media conferences is clear – the world wants to watch videos. Come to think of it probably 15% of my week is spent watching videos on my YouTube channel and my Twitter and Facebook feeds! With video being the […]

Love your agent

One of the major advantages of moving away from an excel booking sheet and onto a central reservations system as sophisticated as ResRequest is that you can leverage your availability to increase sales. We know that the online realm can be a little bit alarming – and knowing how much access to give and to […]